Poor Audio Quality

From Asterisk Australia

Q. What can I do when a flashing signal strength icon is showing on the handset's display screen?

Improving Signal Strength

Similar to a wireless computer, the Wireless-G Phone for Skype must obtain a good signal from the router or access point in order to have a good connection and provide good call quality. To check the signal strength of the Wireless-G Phone for Skype, follow the direction below.

Press the Power/End Call button to quickly exit a menu and return to the home screen where the signal strength is displayed.

If the wireless signal is low, you may:

• Move closer to the router or access point to obtain a good signal, especially if the router is placed in an enclosed area.
• Move any device that runs 2.4GHz away from the router or access point because it creates wireless interference.
• Change the channel of the router or access point to eliminate constant wireless disconnection. If you're using a non-Linksys router, you may contact the person who set-up or manages the router or contact the router manufacturer for assistance.

Improving Internet Connection Speed

If the Internet connection speed is low, the call quality will be affected. To improve Internet connection speed, you may:

• Close any file sharing program during Internet call because this type of program uses heavy bandwidth or connection speed.
• Check the Internet connection speed by using a computer wired to the router. If the Internet connection is slow, you may adjust a setting on the router to improve the Internet connection speed. If you're using a non-Linksys router, you may contact the person who set-up or manages the router or contact the router manufacturer for further assistance.