Difficulties Making or Answering a Second Call on the Landline

From Asterisk Australia

Q. What can I do if I'm having problems making or answering a second call on the landline?

Problems making or answering a second call is caused by factors such as an inactive second call service and incorrectly set-up recall selection. Check with your landline service provider to activate the second call service. If it still didn't work, follow the steps below. </p>

Answering a Second Landline Incoming Call 

Step 1:
When there is an incoming call from another line while you are on the first call, you will hear a call waiting tone.  

Step 2:
To pickup the incoming call, select Call. The first call will be put on hold.

Step 3:
You can press the Call key to switch between calls.  

Step 4:
Press the Power/End Call key to end the current call. 

Making a Second Landline Call 

This applies only if you have subscribed to this service from your telephone provider. To make a second landline call, follow the steps below. 

Step 1:
Press the Call key then dial the number you want. 

Step 2:
Press the Call key to shift between calls.  

Step 3:
Press the Power/End Call key to end the current call. 

Setting the Recall Duration 

Step 1:
Select Menu. 

Step 2:
Scroll to Settings then press Select. 

Step 3:
Scroll to Advanced then press Select. 

Step 4:
Scroll to Landline then press Select. 

Step 5:
Select Recall then press Select. 

Step 6:
Scroll to the new setting then press OK. The new setting is now saved.