Switchvox Engin Configuration with Screenshots

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Switchvox Engin Configuration with Screenshots
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Overview

  • With changes in the engin Network and BYO device configuration, the following guide is a working example for Switchvox systems.
  • You Require you can get these from the engin self help portal.
 Engin SIP Username _____________
 Engin SIP Password _____________
 Engin Outbound Proxy (eg. Koala1.byo.engin.com.au)

Instructions

Select System Setup, VoIP Providers
  • Log into your Switchvox Web Admin interface (https://ip.of.switchvox/admin)
  • The Default Username is admin with password admin
  • Select Modify for your Engin SIP Account
  • Select "Click to Show advanced options"
  • Fill In The Following Information.
Sample configuration, Engin and Switchvox
 SIP Provider Name : Engin - Phone Number
 Your Account ID : SIP Username
 Your Password : SIP Password
 Hostname/IP Address : byo.engin.com.au
 Callback Extension : The inbound calls extension
 DTMF Mode : RFC2833
 (Advanced Section)
 Host Type : Provider
 Supports Changing Caller ID : No
 Caller ID Name : blank
 Caller ID Number : blank
 SIP Port : 5060
 SIP Expiry (in seconds) : 120
 Proxy Host : Engin Outbound Proxy eg. Koala1.byo.engin.com.au
 Authentication User : SIP Username
 Always Trust this Provider : Yes
 Always Send Early Media : No
 Apply Incoming Call Rules to Provider : Yes
 SIP Provider Host List : Add your Engin Outbound Proxy
 Map Distinctive Rings : Leave Blank
 Provider Codecs : Tick ULAW and ALAW
 Qualify Hosts : No
 Voicepulse Connect DID Workaround : No
  • Click Modify SIP provider to apply the changes.
  • Check under system status that the system has registered with engin.

All Done

  • You should now be able to make and receive calls via engin with the new proxy configuration.
  • If you have trouble receiving inbound calls, check you have set "Route all calls from unkown host" in System Setup, Inbound Calls.
  • For outbound call problems run the Switchvox Diagnostic Tool.