Factory Reset Grandstream BT101 or BT102

From Asterisk Australia

Restore Factory Default Settings for BT101 or BT102

Warning: Restore the Factory Default Setting will delete all configuration information of the device.

• Find the Mac Address of the BT101 or BT102(eg. 000b8200e395). The Mac address of the

device is located on the bottom of the device. It is a 12 digit number.

• Encode the Mac address.

 The encode rule is:
  2  is the first letter on the button  2  so its encoding is  2 .
  A  is the second letter on button  2  so its encoding is  22 .
  B  is the third letter on button  2  and its encoding is  222 .
  C  is the fourth letter on button  2  and its encoding is  2222 .
  3  is the first letter on the button  2  so its encoding is  3 .
  D  is the second letter on button  2  so its encoding is  33 .
  E  is the third letter on button  2  and its encoding is  333 .
  F  is the fourth letter on button  2  and its encoding is  3333 .

 For example, the Mac address is 000b8200e395,
 User should encode it as  0002228200333395 .

• Access the phone screen menu, then select the "-- reset --" with the up or down arrows keys.

• Dial in the encode of the Mac address. Once the correct

encode Mac address dial in, the device will reboot automatically and restore the factory default setting.

• All Done. Your Grandstream BT101 or BT102 is now factory defaulted.